Odoo-based Integrated Retail Management Solution
Hybrid Shop Management System Modules
Converting leads to loyal customers
Lead captured
From website, phone calls, or walk-ins
Opportunity tracked
Visual pipeline with progression stages
Quotation generated
Seamless handoff to Sales module
Customer profile created
Complete history and preference tracking
Data integration
Feeds POS and Sales for unified experience
Lead
Initial customer contact
Opportunity
Qualification & pipeline management
Quotation
Proposal & pricing offer
Customer Profile
Complete data for future sales
Building intelligent customer relationships across channels
Lead/Opportunity Management
Visual pipeline tracking from inquiry to closed deal
Customer Profiles & History
Comprehensive records of interactions and preferences
Automated Follow-ups
Scheduled reminders and communication sequences
Lead Scoring & Prioritization
Smart ranking of prospects by conversion potential
Customer Analytics
Insights into customer behavior and segmentation
CRM
Customer Intelligence Hub
Sales
Online Orders
POS
In-Store Sales
Inventory
Stock Management
Purchase
Supplier Orders
Seamless customer experience in physical store
Customer recognized on entry
Profile automatically loaded from CRM data
Product scan & inventory check
Real-time availability verification
Loyalty reward/discount applied
Personalized offers based on history
Payment processed
Multi-method: cash, card, digital wallet, points
Stock levels updated instantly
Synchronized with central inventory system
Customer Identification
Loyalty card or phone number
Product Selection
Barcode scan with inventory check
Discounts & Loyalty
Automatic application of benefits
Payment & Receipt
Finalize transaction & update stock
Seamless in-store experience with digital capabilities
Customer Identification
Instant access to CRM profiles and purchase history
Real-Time Inventory Sync
Live stock checking and automatic updates
Receipt Management
Digital and printed receipt options with history
Offline Capability
Continues operating during internet outages
Performance Dashboard
Real-time sales metrics and staff performance
Loyalty Integration
Points earning and redemption at checkout
CRM Data
Customer Intelligence
Sales Module
Order Management
Inventory
Stock Control
From quotation to payment and commission
Quotation sent to customer
Professional proposal with pricing details
Quotation confirmed
Customer approval triggers order creation
Invoice issued
Payment tracking and processing
Order triggers inventory
Stock updated, purchase orders if needed
Commission calculated
Based on predefined rules and targets
Customer orders laptop → System applies loyalty discount → Inventory checked → Order confirmed → Commission calculated for salesperson
Quotation
CRM leads convert to sales quotations
Confirmation
Order confirmed by customer
Invoice
Payment processing and tracking
Inventory Update
Stock levels adjusted
Commission
Sales team rewarded
Empowering data-driven sales decisions
Customer/Team Management
Complete profiles and organized sales teams
Dynamic Pricing & Promotions
Percentage/fixed discounts and seasonal campaigns
Commission Automation
Percentage, fixed, and target-based commission tracking
Loyalty Programs
Point accumulation and reward redemption system
Total Sales
Revenue tracking with period comparisons
Confirmed Orders
Conversion rate and fulfillment status
Average Order Value
Basket analysis and upsell opportunities
Top Customers & Products
Best-seller analysis and customer ranking
Comprehensive visualization of sales trends, team performance, and commission tracking in real-time
Automated ordering and intelligent supplier management
Automated Purchase Orders
Generated when stock falls below threshold
Supplier Management
Performance tracking and ratings system
Order Receiving & Tracking
From placement to delivery with quality control
Three-way Matching
PO, goods receipt, and vendor invoice verification
Analytics & Optimization
Cost savings through bulk ordering and negotiation
Stock Reaches Minimum
Inventory alerts Purchase module
Auto Purchase Order
Created for optimal quantity
Supplier Delivery
Goods received with quality check
Inventory Update
Stock levels automatically increased
Optimizing warehouse operations for seamless tracking
Main Warehouse Setup
Central storage with organized zones for efficiency
Strategic Locations
Receipts, Main Stock, Quality Control zones
Internal Transfers
Movement between locations and stockrooms
Real-time Updates
POS & online orders instantly adjust stock levels
Stock Accuracy
Maintains 99%+ accuracy through automation
Supplier Deliveries
Receipts Area
Receiving & inspection zone
Main Stock Location
Primary storage for products ready for sale
Delivery Operations
Picking, packing & shipping station
Internal
Transfers
In-Store Sales
Online Orders
Real-time synchronization across the business
Auto-replenish via Purchase module
Reorder rules trigger automatic purchase orders
Order cancellations auto-adjust stock
Instant inventory correction when orders change
Centralized, synchronized operations
Single source of truth across all channels
Inventory KPIs & analytics
Performance tracking and decision support
99%+ stock accuracy
Reliable inventory visibility and control
Inventory
Central Hub
CRM
Demand Data
POS
Live Sales
Sales
Online Orders
Purchase
Auto-reorder
Integrating all modules for a seamless retail experience
Improved Efficiency
Streamlined operations
Increased Sales
Higher conversion rates
Scalable Growth
Future-ready architecture